Johnson Controls chiller plant, Metasys controls and York-branded equipment.
Overview
Johnson Controls plant usually arrives as York equipment paired with Metasys building controls. We service both sides — the mechanical plant and the controls integration — so alarms, trends and setpoint schedules actually reflect what the chiller is doing.
Model Families
Equipment
Troubleshooting
Tap a fault for likely causes, what to check on site, and when to call us out.
Likely causes
What to check
Compare the live point list against the graphics and the chiller panel object list.
When to call us
Call us for a controls visit — mismatched points hide real alarms and make maintenance data useless.
Likely causes
What to check
Ping the engine and check switch port link lights before touching the chiller.
When to call us
If the plant is running blind with no trending, get us out — you lose fault history and energy data every day it stays offline.
Likely causes
What to check
Log discharge temperature and oil temperature together; check the slide valve position feedback.
When to call us
Ammonia plant faults are a safety matter — call us immediately rather than attempting a reset.
Parts & Spares
Johnson Controls and York share a parts channel in South Africa, so mechanical spares track York lead times. Metasys controllers and network engines are typically 2 – 4 weeks.
Coverage
FAQ
A routine Johnson Controls service starts around R4 500 – R9 500 per unit depending on tonnage, compressor count and site access. Repairs are quoted separately after diagnosis. Send us the nameplate photos through the quote form and we come back with a fixed price within 24 hours.
Yes — we source OEM parts through South African distributors wherever the part is still catalogued. Where a component is obsolete or on long lead time, we offer a tested equivalent and tell you up front which route we are taking and what it does to the warranty.
Absolutely. Most of the Johnson Controls plant we look after in Gauteng is well past its warranty period. We service, rebuild and re-commission older units rather than pushing you straight into a replacement.
We work with the unit controller and integrate it with BACnet, Modbus or your existing BMS head-end. That includes alarm mapping, trending, setpoint scheduling and getting fault history off the panel so we can see what actually tripped.
Same-day across Johannesburg, Pretoria, the East Rand, West Rand and the Vaal Triangle. Mpumalanga, North West, Free State and Limpopo are typically next-day, sooner for critical plant.
Yes — quarterly or bi-annual planned maintenance with logged readings, refrigerant records, water-side checks and a written condition report each visit. Contract clients get priority breakdown response.
Send nameplate photos and we quote within 24 hours.
Get a Free QuoteCall 067 603 9306Related